Off-Grid Lite

Shipping Information

Welcome to our store! Here’s everything you need to know about shipping your orders of tyres, wheels, pipes, lights, and more across the United States and Canada.

Shipping Zones and Rates

We offer shipping services to all locations within the contiguous United States and Canada. Shipping rates are calculated based on the weight, dimensions, and destination of your order.

For orders totaling $2000 or more, we offer free standard shipping within our delivery zones.

Processing Time

Orders are typically processed and prepared for shipment within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods

We partner with reliable carriers to ensure your products are delivered safely and on time. Depending on your location and the size of your order, shipping methods may include:

• Standard Ground Shipping: Economical and reliable service for most shipments.
• Expedited Shipping: Faster delivery options available at an additional cost.
• Freight Shipping: Used for oversized or heavy items that require special handling.

Delivery Times

Estimated delivery times vary depending on your location:

• United States: Standard delivery typically takes 3-7 business days once the order has been shipped. Expedited shipping options are available for quicker delivery.
• Canada: Shipments to Canada may take 5-10 business days for delivery, depending on customs clearance and location.

Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We strive to provide accurate delivery estimates and keep you informed throughout the shipping process.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment through our website or directly on the carrier’s website using the provided tracking information.

Shipping Restrictions

Certain products may have shipping restrictions based on size, weight, or hazardous materials regulations. Please review product descriptions or contact our customer service team if you have any questions about shipping eligibility.

International Shipping

At this time, we only ship within the United States and Canada. We do not offer international shipping or ship to U.S. territories.

Customer Support

For any questions regarding shipping, delivery times, or special requests, our dedicated customer support team is here to assist you. Please contact us via email at help@store.com or by phone.

Thank you for choosing us for your automotive needs. We look forward to serving you!